Customer care

Frequently asked questions.

A few useful details about the Signature Polo, choosing your size and delivery within Kenya.

01 / The collection

The Signature Polo

What is the Signature Polo made from?

The Signature Polo is made from 100% cotton, using 205 GSM double-piqué fabric with two-ply yarn.

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Which sizes are available?

The Signature Polo is offered in S, M, L, XL, 2XL and 3XL. Available sizes can vary by colour and embroidery finish.

View colours and sizes

How do I find my size?

Open the Size Guide on a Signature Polo product page. It shows finished-garment measurements rather than body measurements, so you can compare them with a polo you already own.

Browse the polos

Can I choose the embroidery finish?

Yes. Choose gold or tone-on-tone sail embroidery on the product page. Select your size and preferred finish to see availability.

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What colours does the polo come in?

Deep Blue, Black, White, Green, Sky Blue, Gray and Almond.

See all seven colours

02 / Orders & delivery

Orders & delivery

Do you deliver throughout Kenya?

Yes. Jahazi delivers across Kenya.

Shipping & delivery

Is delivery free in Nairobi?

Yes. Delivery within Nairobi is complimentary.

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How much is delivery outside Nairobi?

Delivery is available across Kenya. Charges outside Nairobi are being finalised and will be published on our Shipping & Delivery page.

Shipping & delivery

How can I check the price and availability of my polo?

Choose a colour, size and embroidery finish on the product page. The available options and current prices are shown there.

Explore the collection

Delivery information

Shipping across Kenya.

Find out more about delivery destinations, including complimentary delivery within Nairobi.

Shipping & delivery